Register your Product
Solidstate A Kaleidoscope 1.8x Colour Scheme for MacOS:
Solidstate is published by Colorsystem. colorsystem@kagi.com
I consider shareware to be a fair and positive way to distribute and use software. I have chosen Kagi to handle registration and payments for my work. This is done with the aid of their 'Register' application which guides you through the simple registration process. The 'Register' application can be found in the Solidstate folder.
Licensing costs
USD $6.00 Single User Licence
GBP £5.00 Single User Licence
JPY 1000 Single User Licence
When a licence is bought, you are free to use all upgrades of
Solidstate without any additional payments. Other Colorsystem/Michael
Hernan schemes can be found at :
http://www.kaleidoscope.net/schemes/authors/michaelhernan.html
The rest of the information below details the process of registration with Kagi Software and the use of the Register program...
(provided by Kagi Software)
Kagi
1442-A Walnut Street #392-2T
Berkeley, CA 94079-1405
registration: sales@kagi.com send your registration and registration related questions here.
support: support@kagi.com use this address only after you have registered.
internet:http://www.kagi.com read here for more information.
FAQ via email: FAQ@kagi.com send a message and receive the current FAQ as a reply.
Fax: 510-652-6589
How we do business:
Kagi does business via email . We receive postal mail, email, faxes and phone calls, and process registration payments. Kagi processes software product payments for several hundred authors and their programs. We need for you to use the Register program that came with you program since most of the payment processing is automated to keep costs low and frees us help you when you need it.
How we can respond to you:
After processing we will send all registered users an email that will give you more information about Kagi and your program. Email and fax registrations will be sent an acknowledgement that we received your registration request. Because of the low percentage that Kagi charges for payment processing we will not respond with a phone call, unless you have an "800" number or receive collect calls, and we do not send faxes. The only mail that we send is postcard receipts that have been paid for. Kagi is NOT a software publisher and does not ship any product or return anything sent on disks. Kagi does not provide technical support for any of the other programs they handle.
For technical support:
Contact Colorsystem via email at colorsystem@kagi.com
How to get help from us if you need it:
If you do not get a response from your registration request in a reasonable amount of time, email four days, faxes six days, postal mail a few weeks, please send the message below to us with the information entered. This way we can help you as quickly as possible:
*We need this data:
Anything that you can provide us with would be helpful, such as
when and how you sent your payment and any previous email messages
sent. Please tell us exactly what you want us to do/send to you.
Payment-method: Card, Check and check #, cash invoice or First Virtual
Register-to: Registrant's name
Time/Invoice: if original had this number
Email: email address
Addr: If used
Card-name: card holder's name
Credit-card#: first 10 digits
Program: program name & cost
The Register Application.
Your copy of Solidstate should come with a small program called Register, which you use to create a personalised registration form to send to Kagi. If you do not have the Register application, you should download a fresh copy of the whole Solidstate package because the latest version of Solidstate includes the Register program.
It is vital that you use the registration program since payments sent without the registration form it generates can be delayed or lost.
When you launch the Register program, a window appears asking for all the necessary information. If you have previously registered a program through Kagi your personal information will appear, double check to see that it is right.
You must provide a postal address, a US$1.00 extra charge, or an email address, so that we can contact you. Please note that we do not reply by FAX.
* Type your name, postal address, and e-mail address in the corresponding
boxes at the top of the window.
* If you have no email address enter "none".
**** Special Note: If you do not have an e-mail address, you must check the Postcard Receipt box (which automatically adds $1 to your charge) at the bottom right of the window. Otherwise, you will not receive any reply to your registration. You will be registered, but you will not have the codes. After the initial postcard receipt Kagi only replies via email.
* Then, fill in the payment details at the bottom left of the window. Choose your method of payment from the pop up menu and complete the relevant information (credit card number, type of currency, etc.) below. Make checks payable to "Kagi" Checks must be in US Dollars only. Please write the program name on the check as well as your email address, if you have one. See Email, Fax and Postal instructions for more detail.
* Note: Your credit card data is scrambled. Although this is not
completely secure, we have never had a case of credit card fraud.
* Note: Purchase Orders must include payment with the invoice.
Please see the Purchase Order instructions file.
* Next, indicate the programs you want to register in the middle of the window. Type the number of copies you want to register into the Single User box. In most cases you should just type 1. Do not type the purchase price into this box since the Register application computes the fee for you.
* If you feel that the program is worth more than the registration fee, you can add an optional bonus in the Bonus US$ box.
* Note: If the Register application lists more than three programs, and you can use the scroll bar at the right of the window to see the others.
Once you have filled in all this required information, the Register program displays the total amount at the bottom right of the window. Double check the total!
Choose one of these three items, see Email, Fax and Postal instructions for more detail.
* Print... prints a hard copy of the registration form, which you can
mail to Kagi with your payment to the address shown on the form.
* Copy... puts a copy of the registration form on your clipboard for you
to
paste into an e-mail message to send to Kagi. This method works
only
with credit cards and First Virtual since it is not yet possible
to email cash or checks.
* Save... saves a copy of the registration to your hard disk as a
SimpleText document for you to print out or e-mail later.
Double check your registration request to see that all the information
is correct, if not, correct it using the Register program. Do
not edit the output produced by the Register program. The Kagi
email and postal mail addresses are given on the registration
form and above. Save a copy for yourself. We suggest printing
it out.
Kagi registration, how it works:
After you register, Kagi automatically sends you an e-mail reply titled Thanks for your registration. You should print and save this message as your receipt. You will also need it if you reinstall the program for any reason. If you checked the Postcard Receipt box in the Register program, Kagi will send you a postcard with this information. Again, if you do not have an e-mail address, you must request a Postcard Receipt since otherwise you will not receive any reply.
It can take Kagi up to a week to process a registration from the
date they receive it (please make sure to factor in the delivery
time if you use postal mail). If you do not receive the "Thanks
for your payment" e-mail message, contact Kagi at <support@kagi.com> or the postal address given on the registration form to ask about
the status of your registration. See *We need this data: above.
Keep in mind that some registrations can get lost in the mail
on the way to Kagi. Please make sure to seal the envelope and
write your email address on the check. Also, sometimes the e-mail
reply gets lost as well. If you do not receive an email confirmation
of your payment, contact us with the "*We need this data:" from
above and ask what happened.